Home

Assistance

User Guides

FAQ for all versions of QBOT (1-2-3)

Frame Installation Instructions

QBOT Troubleshooting List

Machine and Frame Compatibility List

Parameter settings for Standard & Long-arm setup

Wiring Harness Instructions for Long-arm Machines (15" and greater)

Browse the blog for QBOT trouble-shooting issues. The search function is located on the right side of the screen.

QBOT Version 2 User Manual

Mini Tutorials & Webinar Recordings

Mini Tutorials are short, topic-specific videos can shed some light on common issues which may arise in your quilting studio. Webinar Recordings are produced from live broadcast of monthly classes.

QBOT Version 2 Manual Supplement [Version 2 upgrade features]

Download Firmware Version (1.31)

DO NOT DOWNLOAD IF YOU HAVE VERSION 2 or Above

QBOT Version 1 & 2 Warranty

QBOT V3 Warranty - coming soon

Customer Assistance Call Program

Register for one-on-one assistance with a QBOT specialist (educator or technician). Many timeslots available: days, evenings, & weekends.

QBOT Extended Warranty for second owners of home use (not commercial use) QBOT.

If you are unsure of original usage, please contact us via email at: warranty@myqbot.com or call: 847-918-8270.

 

 

Forms

Firmware131

Service/Repair Ticket

Proof of purchase MUST accompany form submission. (Shipments from outside USA must be specially marked - see instructions.)

 

v2usa

Version 2.09 Upgrade Form

Proof of purchase should accompany form submission. Shipments from outside USA must be specially marked - see instructions

Customer Assistance Call Program

Register for one-on-one assistance with a QBOT specialist (educator or technician). Many timeslots available: days, evenings, & weekends.

 

V3 Upgrade Form

Details Coming Soon

 

Software*

Contact Us

Software-related Support (4D QBOT Software & 4D/5D Quilt Design Creator)

emailSupport

REGISTER QBOT

4D/5D QBOT Software Learning Center

Send Support an e-mail Question to: support@myqbot.com - please provide detailed information on sewing machine, frame, and QBOT serial number.

*LiTen Up Technologies, Inc. does not manufacture software.

For software-related questions and support, contact your dealer and/or the manufacturer. The "4D/5D" links provided above will re-direct you to the manufacturer.