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Assistance

User Guides

FAQ

FAQ

FrameInst

Frame Installation Instructions

Troubleshooting

QBOT Troubleshooting List

other

Machine and Frame Compatibility List

Parameters

Parameter settings for Standard & Long-arm setup

WHforLA

Wiring Harness Instructions for Long-arm Machines (15" and greater)

Blog

Browse the blog for QBOT trouble-shooting issues. The search function is located on the right side of the screen.

UserManual

QBOT Version 2 User Manual

fromWebinar

Mac users experiencing difficulties viewing recorded webinars

ver 2

QBOT Version 2 Manual Supplement [Version 2 upgrade features]

Firmware131

Download Firmware Version (1.31)

DO NOT DOWNLOAD IF YOU HAVE VERSION 2.06 OR ABOVE

ver 2

QBOT Warranty

NEW!

Customer Assistance Call Program

Register for one-on-one assistance with a QBOT specialist (educator or technician). Many timeslots available.

Blog

QBOT Extended Warranty for second owners of home use (not commercial use) QBOT.

If you are unsure of original usage, please contact us via email at: warranty@myqbot.com or call: 847-918-8270.

NEW!

Mini Tutorials & Webinar Recordings

Mini Tutorials are short, topic-specific videos can shed some light on common issues which may arise in your quilting studio. Webinar Recordings are produced from live broadcast of monthly classes.

 

 

Forms

Firmware131

Service/Repair Ticket

Proof of purchase MUST accompany form submission. (Canadian shipments see instructions noted on Upgrade Form below; see "free domicile.")

 

 

v2usa

Version 2 Upgrade Form (USA)

Proof of purchase should accompany form submission.

NEW!

Customer Assistance Call Program

Register for one-on-one assistance with a QBOT specialist (educator or technician). Many timeslots available: days, evenings, & weekends.

UpgradeCANADA

Version 2 Upgrade Form (CANADA)

Proof of purchase should accompany form submission. Shipment must be specially marked - see instructions included.

 
 

Software*

Contact Us
 

Software-related Support (4D QBOT Software & 4D/5D Quilt Design Creator)

emailSupport

REGISTER QBOT

 

4D/5D QBOT Software Learning Center

Blog

Send Support an e-mail Question to: support@myqbot.com

    emailSupport

Send Support an e-mail Question - please provide detailed information on sewing machine, frame, and QBOT serial number.

*LiTen Up Technologies, Inc. does not manufacture software.

For software-related questions and support, contact your dealer and/or the manufacturer. The "4D/5D" links provided above will re-direct you to the manufacturer.